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Property Management Tips: 4 Ways to Keep Your Tenants Happy


If property managers and tenants had a Facebook relationship status, it would probably be “it’s complicated.” Different needs and priorities can make this relationship a tricky one. Nonetheless, there are some easy steps you can follow to ensure amicability between you and your residents. After all, happy tenants are tenants who stay. Set Defined Hours […]

Property Management Reviews: 4 Ways to Encourage Tenants to Leave Positive Feedback

Using iPhone 6

Good reviews are great for a company—they serve as free promotion and validation that the organization is doing something right. A 2013 marketing survey found that 88% of respondents made their buying decisions based on online reviews, so having satisfied customers share positive feedback online is crucial to the growth of your company. This applies […]

5 Tips for Responding to Reviews for Property Managers

Woman sitting on the couch

Online ratings and reviews are a massive beast in the apartment industry, and every Property Manager has perused a review from “anonymous” that sound like below: “The maintenance guy entered my apartment without notice, got scared by my 6 pound Chihuahua and then locked himself in my room.” “If you had a choice of living […]

Facebook for Property Managers: 4 Ways to Connect with Your Tenants

Apartment Complex

Facebook can be a valuable marketing tool for property management companies—both in bringing in new tenants and creating a community for existing tenants. According to Neighbourhood Buzz, 48% of people ages 18–34 years old check Facebook when they wake up, and individuals over 35 make up more than 30% of the platform's users. Here are […]