We’re wrapping up our time at the Multifamily Social Media Summit 2016 in Napa, CA. It’s been a great few days of learning about social media strategies for apartment property managers. We’ve also enjoyed connecting with new contacts and old friends who stop by Booth 22.
Being a property manager and “doing” social media right is a tough job. We’ve learned from talking to management companies and apartment community staff that negative reviews can be a drain. After all, many people review restaurants, hair salons and dog parks, but they review apartments less often. Unless there’s a problem…and then the negative reviews crop up fast!
Other unique digital issues that property managers face:
- Incorrect listings due to frequent property acquisitions
- Uncertainty about how to respond to online reviews
- Not listening to social media buzz about the community
Connectivity Blog Posts for Property Managers
Connectivity enjoys connecting with our multifamily customers who are using our platform for Customer Insights, Online Review Management or Business Listings Management. If you’re in the multifamily/apartment community space, here are a few resources to help get a handle on your community’s online reputation and listings landscape.
Until the next time, #multifamilysms2016!
Property Management Reviews: 4 Ways to Encourage Tenants to Leave Positive Feedback
Facebook for Property Managers: 4 Ways to Connect with Your Tenants
Communicate Better with Your Tenants Automatically
Property Management Tips: 4 Ways to Keep Your Tenants Happy
5 Tips for Responding to Reviews for Property Managers
Jennifer is a Content Strategist for Connectivity.